FAQ
We understand the importance of clarity and transparency in your shopping experience, which is why we've curated a selection of commonly asked questions to address any concerns you may have.
Explore our FAQ section below to find the answers you need and shop with confidence. If you require further assistance, please don't hesitate to reach out to us.
Q: How do I place an order?
Placing an order is easy!
Simply browse our collections, select the piece you love, choose your preferred size and options, and click "Add to Cart".
Follow the prompts to complete your purchase securely through our website.
Q: Do you offer sizing information for your products?
Yes,
we provide detailed sizing charts for each of our T-shirt styles to help you find the perfect fit.
You can find the sizing information on the product page under the "Size Chart" tab.
Q: Are your T-shirts made from high-quality materials?
Yes,
We take pride in using high-quality fabrics and printing techniques to ensure that our
T-shirts are comfortable to wear and long-lasting.
Our T-shirts are made from a soft, durable cotton blend that is perfect for everyday wear.
Q: Do you ship internationally?
At this time, we are expanding our shipping throughout the US. We hope to have international shipping in the future.
Please note that shipping times and costs may vary depending on your location. You can verify current availability at checkout.
Q: When should I order for the holidays?
Each piece is made to order. For delivery before the holidays, please order by December 6. After that date, our Gift Card is the perfect choice, it arrives by email instantly.
Q: How long does it take to receive my order?
Every item is made to order. Production takes 1-3 business days, and standard shipping takes 3-6 business days after that, so most orders arrive within 4-9 business days.
Q: What is your return policy?
We want you to be completely satisfied with your purchase.
Wall art can be returned within 14 days of receipt.
T-shirts, hats and mugs are custom-made to order, so they can't be returned or exchanged. If any item arrives damaged or defective, please contact us and we'll make it right. Full details are on our Shipping & Returns page.
Q: How can I track my order once it has been shipped?
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
You can use this tracking number to monitor the status of your delivery online.
Q: How can I contact customer support if I have any other questions?
If you have any other questions or need assistance, our customer support team is here to help!
You can reach us at: tdesign1973wa@gmail.com
We strive to provide prompt and helpful assistance to all of our customers.
Q: Can I ship a gift directly to someone else?
Yes. Simply enter the recipient's address at checkout.
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